30.12.25 / opinia
Autor: Martyna Sakowicz
For years, the model of working with Google was predictable: you invested in content or advertising, and the search engine delivered traffic that converted into sales. That mechanism has now undergone a fundamental change.
The statistics are relentless: according to available data, nearly 60% of searches are already so-called zero-click searches - they end with the user reading an AI-generated answer without visiting the source website.
If you have noticed anomalies in your recent reports - high traffic with low sales, or an advertising budget being depleted faster than usual - this is not an analytics error. It is the result of the Google ecosystem splitting into two separate entities. One is used for conversation, the other for transactions. Understanding this difference is now essential to maintaining business profitability.
The most important strategic change is moving away from treating the search engine as a monolith. You need to manage your presence in two systems that serve different user intentions:
a. search AI (the virtual consultant): Models such as Gemini or SearchGPT act as advanced advisors. They process vast amounts of data to provide a synthesized answer. Users use them during the research stage — comparing specifications or looking for inspiration, for example: “What laptop is best for 4K video editing?” Goal: to keep the user inside the chat interface, which explains the high “zero-click” rate.
b. Google Search (the store shelf): This is the traditional list of results. Users turn to it when they already have a specific need and are looking for a specific supplier to complete a transaction. Goal: to quickly redirect users to a store to make a purchase.
👉 The effect: the research phase is moving to AI, while the purchasing phase returns to classic Google Search. If your website is optimized only for transactions - “buy now” - you will be skipped by AI during the advisory stage. If, on the other hand, you invest only in a blog while neglecting the store, you hand the customer over to your competitors at the decisive moment.

Changes introduced in the Google Search interface carry the risk of reducing budget efficiency (ROAS). The new ad display format groups ads into larger blocks called “Sponsored Results,” while navigation elements, such as the button used to close the section, are often placed in a way that is not very intuitive. This leads to accidental clicks.
This is a trap of the new interface that you need to be aware of when analyzing data from the system. You can read more about changes to Google ad labels in our article.
In the confrontation with AI algorithms, standard data is no longer enough. You need to provide robots with precise context on two levels in order to even be considered in AI-generated answers:
product feed (for advertising): a product name and price are no longer sufficient. The product description must include benefits, use cases, context, and attributes - for example, “night cream for dry skin with hyaluronic acid” - so that AI knows whom to recommend it to during a conversation.
structured data (for organic search): also known as schema markup. This is your “translator” when communicating with robots. AI does not see a website the way a human does - it sees code. Without structured data, the robot has to guess what each element is. By implementing structure, you attach digital labels: “this is the price,” “this is the customer rating,” “this is availability.” Without this, AI may not understand your offer and may omit it from the results.
Language models have a tendency to “hallucinate,” meaning they can make up facts. To prevent this, algorithms are programmed to cite only highly trusted sources, known as E-E-A-T. This is the missing link in many companies’ strategies. Importantly, AI increasingly trusts independent discussions — industry forums, Reddit, Quora - considering them more authentic than corporate blogs.
👉 The effect: if your brand is not mentioned in independent media or positively discussed in industry conversations, you are “risky” from the AI perspective. You need to become synonymous with quality in your niche in order to appear in the footnotes of a bot’s response.


The final element is the visibility of your assets, such as images and video. If you store files in the cloud (AWS, Google Cloud) using the provider’s default addresses, they are “ownerless” from Google’s perspective. Using a business metaphor: it is like a fleet of company cars without a company logo. They drive around the city, but they do not build your brand.
👉 Solution: configure a CNAME record, for example media.yourcompany.com. This is a technical standard that allows you to regain control over traffic from Google Images and Google Lens by assigning files directly to your domain in Google Search Console.
We recommend implementing five specific actions that will tighten your sales funnel:
Is this definitively the end of the “10 blue links” era? No. In this contest, there is no single winner, but there is a new division of territory:
AI search wins in the education phase, taking over informational traffic.
Traditional search wins in the transaction phase, delivering sales.
For your business, this means that the customer journey is no longer linear. The battle of AI Search vs. Google Search forces the professionalization of data management, because you must be ready to handle both channels at the same time. The era of randomness is over.
In the new model, the winners are organizations that keep their data well-organized, making themselves fully understandable to algorithms; build strong authority, becoming credible sources for AI; and precisely manage their advertising budgets, avoiding the traps of the new interface.
👉 Our advice: do not favor one channel over the other. Take care of the quality of data about your business and focus on building your position as an expert. The system - whether it is a chatbot or a search engine - will then bring you customers who are ready to buy.